FAQs
Orders under £20 - £9.99 delivery
Orders under £50 - £6.99 delivery
Orders over £50 - Free delivery
For Scottish Highlands and off-shore UK locations, please enter your postcode at checkout to see your delivery cost.
You do not need to be at home to receive your dairy box. Once you have your courier tracking number, you can update your delivery instructions and request that your box is left in a safe place.
If you are going to be on holiday when your renewal is due, please contact us at least 7 days in advance of your renewal date and we can reschedule your delivery for you.
We do our best to deliver our products to you in the ideal condition. Summer weather can make this really challenging. Please bear in mind that our packaging and cooling insulation won’t prevent products from spoiling if left in direct sunlight for long periods.
There is a lot more information in our main FAQs section, click here to find out more.