Shop eGift Card Terms & Conditions:

Redeemable at any of our three physical shops, in Bungay, Darsham and Eye. eGift cards cannot be used online and are valid for 24 months from the date of purchase. Cards can be used across multiple visits, with any remaining balance retained for future purchases until the expiry date. Please present your eGift card or quote its unique code at checkout. eGift cards cannot be exchanged for cash or used to purchase other gift cards. If your purchase exceeds the available balance, the difference must be paid using an accepted cashless payment method. We do not accept cash. Please keep your eGift card and code secure. We cannot normally replace lost or stolen cards or refund balances spent using the card code without authorisation, except where required by law. Unused eGift cards may be cancelled for a full refund within 14 days of purchase by contacting us. We reserve the right to refuse eGift cards reasonably suspected of being obtained or used fraudulently. These terms do not affect your statutory rights.

Fen Farm Dairy LTD, The Wherry, Quay Street, Halesworth, Suffolk, IP19 8ET. Tel: 01986892350 | Email: hello@fenfarmdairy.co.uk. Registered in England & Wales No. 09136455.